Unless you are desperate avoid this agency! First come first served, allow you to view knowing the property has been let ( left feeling slightly silly and duped whilst the viewing continued!) Got lied to on the phone about the time the property was let, first call said had been let 30 minutes ago and the second said a few minutes ago! Very unprofessional and rude. Have since spoken to PROFESSIONAL agents who shared Northwood's reputation proceeds them! Not in a good way. Avoid at all costs! If I could of given no stars I would have.