Unfortunately you cannot leave no stars as Northwood do not even deserve one. We lived in the property of 28 Manor Park Gardens in Long Stratton and within not even a month we were having damp problems with the property. We moved in the bungalow in July and in August when we had the hot weather and heavy down pours was when we started having problems with the property. Through out our short five months at this property we had damp and mould show up in every room along with the windows being damp every morning and having to wipe them. There were also gaps between the carpet and the skirting boards letting air in as these were poorly fitted. We consistently got in contact with Northwood about the problems to constantly be palmed off and told it was our fault we were having these issues. They never once took responsibility for knowing about these problems and for moving us in a property which had a severe rent issue. The previous tenants who lived in this bungalow before us had the exact same problems as us yet all Northwood done was get a painter in to paint over the damp and mould and they moved us in to a property which they knew was not fit for purpose. The windows were old and the seals had broken letting in cold air making us have to keep the heating on most of the time which with it being electric was costing us a fortune. The state of this property was making myself and my partner ill which caused us to have to stay with family members during the week due to no problems with this bungalow being sorted. It was not until we threatened to take this further did they then get someone round to look at the windows yet this was still not top priority as it took several visits for the same reasons to look at the windows and still nothing was sorted! They let us live in a mouldy, damp house causing our health to deteriorate yet all they ever cared about was getting the rent. From us moving out it took one week for this property to be listed back up for rent with no problems sorted! THIS PROPERTY IS DAMP, MOULDY AND NEEDS NEW WINDOWS AND NONE OF THIS HAS BEEN SORTED! THIS PROPERTY IS UNFIT FOR HUMAN HABITATION! IT NEEDS SEVERE WORK BEFORE IT WILL EVEN BE FIT FOR TENANTS TO LIVE IN! All they have done yet again is paint over the problems so they can move someone else in none the wiser! AVOID THIS COMPANY AT ALL COSTS!NegativeResponsiveness, Quality, Professionalism, Value