They did solve a dispute with my former landlady, as she had unlawfully entered the property during my tenancy and voided my fumigation as well as the cleanliness of the property. I was asked by Northwood to submit a 5 star review before they sorted the dispute and refunded my deposit. I could've easily taken the landlady to court. But the audacity of Northwood for a positive review in exchange for my deposit is only rivaled by the fact they didn't bat an eye lid when I asked to book viewings and they denied them even though I was in danger of becoming homeless. Absolutely do not recommend to rent with them