Shockingly poor service, I am a current tenant and the electricity keeps failing in a modern flat in the centre of Norwich. Called them at just after 5pm on a weekday after it failed again and the owner called and said he could not get an electrician out until the next day … to a flat in the middle of Norwich. This was after asking me to leave a 5 star rating for them after moving in … furthermore when the fire alarm triggered for no reason on a Tuesday at 6pm 2 weeks after moving in, the owners suggestion was to cut the mains cable to the detector … alarm was still going at 10am the following morning when I went to work, caused issues with the neighbours obviously. Do not provide any sort of assistance when these issues occur. My advice, don’t go with this agent.