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Martin & Co Norwich

Martin & Co Norwich

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Awful awful awful. They delete negative reviews on Google so don't be fooled by their current rating. In my experience the staff and in particular Matthew and Mike are very very rude. No customer service skills whatsoever. Very unpleasant to deal with. If you want an agent that will bully their way around everything and cause problem after problem then use these. There are far better agents in Norwich, do not make Martin & Co yours. Would give 0 stars if I could.

review by owen newton
Reply from agent

Our aim is always to have cordial working relationships with tenants and in the vast majority of cases this is happily achieved. However, overriding any relationship we may have with the tenant, our first duty as a letting agent & property manager must be to ensure the interests of our landlords, i.e. our clients, are best served. Sadly, on rare occasions the desire to work cordially with tenants and at the same time protect our clients’ property investment are not always compatible with one another. In the case of the former tenant who has posted the above review, the relationship began to breakdown when indisputable evidence of their multiple breaches of tenancy became apparent with a total refusal on their part to acknowledge such. Of course Data Protection laws prevent us from detailing such evidence so instead recalcitrant tenants like these are enabled to besmirch our personal and commercial reputations with little recourse. Fortunately, the Google Reviews you see here from landlord’s are all absolutely genuine, none have been deleted and are reflective of the care and attention provided to our clients by all of us at Martin & Co in Norwich……… Mike White: Director, Martin & Co Norwich

Contact details
Sales Phone:

01603 766860

Lettings Phone:

01603 766860

Opening hours

Unknown

Address

1 Charing Cross, Norwich, Norfolk, NR2 4AX, UK

About

Website:

http://www.martinco.com

We specialise in residential lettings and management in Norwich and the surrounding areas and have been providing advice, guidance and support to our customers since 2006. Martin & Co Norwich is jointly owned by Director Mike White and his son, Director and Branch Manager, Matthew White. Together they bring over 30 years of experience and expertise to the business. The city of Norwich with its iconic Cathedral, many historic buildings, and affordable property prices, make it an attractive place to live. Our team has a reputation for providing an efficient and reliable service across both residential lettings and management service. We are passionate about ethical lettings and property management and are proud to be the founding member of the Safe Agent Scheme in Norwich, and members of The Property Ombudsman redress scheme. Whether you're a landlord, or you're looking for an investment property, Martin & Co Norwich will tailor our service to suit your needs. Please do get in touch with a member of our dedicated team. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Norwich get you on the move. Certificate martin

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Our team

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