We have been dealing with Lucy Edwards at Norwich who has helped us to rent a lovely new home for my Mum. From the very first phone call, Lucy was friendly, helpful and professional and took the time to show Mum around and explain everything to her. Throughout the process, we have remained in regular communication and it's been a clear and easy journey. Today Mum signed the documents on her new home and she is over the moon. I can't thank Lucy and the team at F&C enough...we have now bought and rented homes through this company and its been a pleasure each time.