In what is quite a difficult butters market we have found them rather unresponsive and unhelpful. We viewed a property with them then offered chased a few times to be told offer too low needed to be in a higher threshold. Have received no confirmation offer was put forward. Offered again in higher threshold suggested heard nothing for 4 days. When chased we were told the agent dealing with it has been very busy and not had time... So decided to offer on something else... Poor vendors with that service and left us feeling we don't wish to proceed with a sale with them