More of a 3 1/2 rating. It took over a year to sell my property with Abbotfox. They provided me with alot of veiwings but many were waisting my time as they weren't even interested in the area! So it felt as though the agency were just trying to get the number of veiwings high rather than getting people who were genuinely interested in my property. Which wasn't great as having numerous veiwings was stressful. Someone finally made an offer straight after their veiwing around 16.00 o clock ish but the agency didn't inform me of this until late morning the next day which I found a bit upsetting as I thought they would be in touch as soon as the offer came through which is what most agencies do. Also the first phone call from them was with a lower offer so they said they are going to try and up it for me. They then called back with an extra 6k so it was accepted. I then spoke to the person who had made the offer and they informed it had all been done the night before and the offer of the extra 6k had already been made, so what that was all about I dont know! Anyway once the sale process started after the lockdown had finished Elaine and Julie took over and were great. We had an awful solicitor in the chain who took a ridiculous amount of time and drove us all mad, but they both managed to keep me slightly sane so thank you. We finally got there in the end.