If you are considering renting through Abbott Fox I would strongly advise against it based on our recent experience with them. 7 months ago, we agreed to rent a brand new flat in Rose Lane. After signing the paperwork, we discovered that our landlord and the agent were father and son which created a conflict of interests and there was a constant lack of communication between them throughout our tenancy. When viewing the flat we were assured that blinds would be provided but this was later retracted with the agent stating, “The landlord is allowed to change his mind”. It quickly became apparent that there was a mould problem in the flat. Initially, the landlord tried to blame us but eventually acknowledged there was a faulty window then proceeded to do nothing about it. The building also had a problem with rats which no-one seemed concerned with addressing. The landlord was completely unreasonable at times and the flat was not enjoyable to live in so we moved out. The agent sent us an email thanking us for leaving the flat in an really good condition and informed us we would be getting our full deposit back. When this had still not been refunded after a month we began chasing them. Finally they paid, but deducted agency fees we had already paid in advance and we had to wrangle with them all over again. Overall we found Abbott Fox to be both incompetent and dishonest.
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Kingsley House, 2a Upper King Street, Norwich, NR3 1HA, UK, NR3