I am quite disappointed at Abbotfox. Over the past months, my landlord tried to sell his apartment and Abbotfox showed me incompetence and lack of respect. 5 times the viewings did not happen and each time they never called me or even ring the bell to tell me the viewer did not show up. I always have to call them after 20-25min to get confirmation. Each time, they are sorry and it won’t happen again… until the next time! Today, it seems the viewing was cancelled for quite some time as they removed it from their planning without letting me know…. It would have been nice letting me know as I could have done other things. Earlier this week, one viewing was around 2:30pm, I told them 2 weeks before it was not convenient and 3:30pm would be more suitable (as I am WFH and I have meetings). Despite of my emails I have been ignored and only around 11am of the same day they called me to tell their agenda was full and the best they could do was 3pm, which I accepted… and guess what… they arrived at 2pm!! The worst was several weeks ago, when, I, the tenant, had to do the visit of the flat as the agent did not show up! When we (me and the viewers) finally reached Abbotfox, the agent took 20min to arrive… It was quite an awkward situation… All this show to me the lack of respect and professionalism toward the tenant… I really hope you can improveNegativeQuality, Professionalism