Horrible experience with Robsons! I’ve worked with many estate agents over the years, but none have been as unprofessional and unresponsive as this bunch. Anytime I would call to speak to Marta, she was either ‘busy’ and would call me back (which was a call I never received) or she was in a meeting. But funnily enough, when I was fed up and ended up going out of my way to visit their office, she was always there. They were quick to take our money for the initial deposit, but when it came to a refund it took over 10 days to come back into our account, and for this even I had to chase them up again. Would give 0 stars if I could.