We contacted a number of letting agents recently when we were looking to find an apartment for my elderly in-laws. There was one agency that stood head and shoulders above any others - Robsons Northwood. This was mainly down to Shirley Wells, ably assisted by Jan Fairs. Shirley was incredibly helpful. Her communication, integrity, professionalism and willingness to go that extra mile to find the right property were commendable and very much appreciated. Thanks Shirley and Jan, we know which agency we will be using next time we need to look at either buying, selling or renting a property. PK