My wife and I are experienced landlords, a number of properties managed by Belvoir, Wirral, and one in Northwich, for many years managed by a well known local agent. However, having become extremely disappointed with the performance of our original Northwich agent, we recently were able to switch to Belvoir there, and could not have been more pleased to have done so. The changeover was handled quickly and efficiently. The company introduced themselves to the sitting tenant, and carried out a thorough, video-recorded inspection on beginning the contract, which revealed a large number of basic, but essential maintenance issues that had been completely ignored by the previous agent. We were unaware that things had been this bad, and embarrassed that the tenant might have thought we were reluctant to get things done. Belvoir got quotations for the work to be done and within a short time, it was completed, and photographs supplied to us to see the quality of the work done. All communication with the company has been excellent since we first contacted them. They were patient while we extricated ourselves from the clutches of a very unsatisfactory "rival" and have been in regular contact since then. They are highly professional and very thorough - I could not recommend them more highly.