I am a landlord who has used Belvoir a couple of times to find tenants for my property and to conduct the survey/inventory and create the contract documentation. I chose Belvoir over their competitors primarily based on good word of mouth and competitive pricing. On both occasions Belvoir provided a solid service. They were timely in communications and conducting their activities, provided useful advice regarding rent pricing, and were willing to negotiate on a couple of points. I have rated Belvoir 4 stars rather than 5 because on the second occasion they were unable to find a tenant to rent the house and in the end I found one myself. All other aspects of their service has been spot on however.