Interesting to see the last few reviews as being poor. we had a viewing of a house where we cancelled a midwife appointment to go to see this house, to find us both sitting outside the street looking like a couple of mugs as the company failed to show. Having done our own investigation, we found the house to be let already, which we haven’t an issue with, but we do considering they didn't have the decency to let us know. In fact they accused our phone for being faulty as a message went out. I wonder what happened to communication via a phone like normal people tend to do as this would also show up as a miss call if we didn’t answer. In regards to raising this concern, I had to ask for an apology 3 times as the customer service seemed to want to blame technology over lack of professionalism and communication rather than actually taking reasonability for an error they have caused. I wouldn't go with these personally if I was looking for excellent service as they treat you like business people not humans who are genuinely looking for a home to live in.