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BELVOIR! (Northampton)

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BELVOIR! (Northampton)

A selection of reviews/testimonials by highest rating
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1.00 /5

In this tough times where cleanliness holds of utmost importance we have been facing water pressure issues in my flat for the past 3 days. I have initiated an issue when the water pressure started decreasing on 17th July. Received no response till Tuesday 21 July. When contacted he informed that its not their problem and we need to reach out the water supplier. I reached out to the water supplier he visited within 30 mins and responded to Belvior that its not their issue. Have been trying to reach Belvior as there is not water in our house and no body is answering the call.NegativeResponsiveness, Quality, Professionalism, Value

review by Pradeep Vangala

Reply from agent

Thanks for the review Pradeep. There was an ongoing issue with water pressure to your flat, and to a number of others on the same floor. Although we looked after your flat, we didn't look after the building in general, so the water supply to your corridor fell outside our control. Like you, we chased the company responsible who in fairness to them, kept returning to site to try and fix this persistent issue. We're pleased they finally managed it and that water supply to all flats was restored.