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BELVOIR! (Northampton)

A selection of reviews/testimonials by highest rating
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1.00 /5

I showed interest up on a property the same moment it came on to market and i started sending mails to Belvoir. The response was very delayed and the person who was dealing me wasn't even happy to give a callback to discuss the property details and the explanation was they are home based working. Also they said Landlord is only looking for a tenant who can move with in 15 days .I was really interested on the property so I submitted a notice to my existing tenancy and asked for an early releasing. I was shocked when I received a response from the agency saying that the the landlord found a tenant by himself and its no longer available only when I mailed them saying that I can move in two weeks . The agency didn't even show the courtesy to inform me when the property was no longer available even though I was in constant touch with them and I used to send them multiple mail every day regarding the property for updates . I received a very bad service and dealing was inappropriate. Really frustrated .NegativeProfessionalism

Reply from agent

Thanks for the review. You're correct on a number of points here. In the middle of lockdown our staff were home based, and moving calls around was difficult - for that reason we dealt with all tenant enquiries from property portals via email. Equally, you expressed interest in a property and we told you it was available - only for the owner to advise us a few days later that he'd let it himself. We didn't advise you of this as you only expressed interest (along with 20 odd other people) - you didn't make an application and you didn't tell us you were serving notice on your current property. As such we had no reason to assume you were about to be inconvenienced.

Contact details
Sales Phone:

01604 701701

Lettings Phone:

01604 621621

Lettings Email:

northampton@belvoir.co.uk

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 15:00
Address

East Hunsbury Local Centre, Butts Road, Northampton, NN4 0UE, UK

We're a leading estate & lettings agent covering the Northampton area.

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Northampton Office

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Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure