poorest agency I have ever deal with. On the moving day they called us that flat is not ready and they need two more days to prepare it. when I told them that in this case Belvoir has to pay for hotel and for storage of belongings they make it ready in two hours. After six months they decide to sell the flat without letting us know. Right know potential buyers are knocking to our door almost everyday to check the property. Stay away from Belvoir as far as you can......
Reply from agent
Sorry you feel like that Jacek. Your move in was delayed by 48 hours as the property was having new carpets (not arranged by us) and the job hadn't been completed / we hadn't been made aware - we agree that wasn't an ideal start. The decision to sell the property was made by the owner though - we don't own the property so we can't decide to sell it. Had we known this was her intention before you moved in, we would have told you - as it's inevitable you would be cheesed off. But we weren't made aware, and having managed the property for 10 years previously with no suggestion that a sale was on the cards, we didn't have any reason to suspect this. Another agent was instructed to sell it without us being informed. We hope you've been able to find something suitable and apologise that the tenancy only lasted 6 months.