Avoid, called to advise them I had been involved in a car crash and just ask if it was possible to either pay deposit on credit card or split the payment, but made it clear this would not be essential! They email me to say the landlord no longer wishes to rent with me, so I said okay, well can I view other properties emphasising that I would have the money to save the hassle. They told me no, despite having a few suitable properties listed. On the plus side I got my agency fees back, however it speaks volumes that the 5 star reviews are from landlords and not tenants!