I have found Belvoir letting agents the best letting agents I have used so far. They are a well organised company and have always reminded me of upcoming compliance events before they happen. E.G. Gas safety check. They are friendly and reliable and I always receive correspondence via email with any questions I have. I would highly recommend them and would use them again should I need to without hesitation. I would have given five stars but I believe the one thing that could be improved a little bit is to remember that they are the landlords representative and not the tenants. Although I realise they probably are "piggy in the middle" between landlord and tenant, I had an issue with a pet being in the property against my wishes. Although they would have enforced the pet removal they sided with the tenant and said "Its only a hamster" Apart from that they have been brilliant.