This review is unwarranted and does not accurately reflect the situation. Martin Kingsley is part of K&M First Property, the management company overseeing a block of flats. They brought to my attention a reported leak from my property into the flat below. As the leaseholder, I have engaged multiple contractors to investigate the matter, and each time, no leak has been identified. Furthermore, previous management also dispatched their own contractors, who similarly confirmed there was no leak from my flat. Despite this, I remain open to further investigations, provided that the costs are covered if no leak is found, which has not been accepted. This review should not have been directed at Ewemove Finchley, as the disagreement pertains to the leaseholder and the management company of the block, not the Estate Agents. It appears to be a response to my request for a formal complaints policy and does not represent an accurate account of the circumstances.