I want to say a massive thank you to Emily for her incredible support throughout my house purchase with New Oak Estates. From start to finish, she was friendly, professional, and consistently responsive – always keeping me in the loop and chasing things up when needed, especially during frustrating delays caused by my solicitors. One thing I really appreciated was that Emily arranged an additional viewing for me closer to completion, which allowed me to properly plan ahead for my move. That small but thoughtful step made a huge difference, especially with how unpredictable the legal side had become. Emily was genuinely one of the few people who helped reduce the stress of the entire process. I always felt like I could rely on her to follow up, provide clear answers, and make sure I wasn’t left in the dark. If you’re buying through New Oak Estates, I highly recommend working with Emily – she’s a credit to the company and made a difficult process much smoother.