Hi Neha, Thank you for taking the time to review your experience with us. Whilst our version of events do differ, we understand that your dealings with us have left you feeling disgruntled. The interest on rental properties is staggeringly high, we had received numerous applications and instructions from our landlord to proceed with their chosen tenant before you made calls and requested to view. Turning people down on an application and not allowing people to view a property is not an enjoyable part of our profession but is a necessary one. We wish you every success if your rental property search.