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Belvoir - Norfolk

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Worst letting agent i have dealt with as a tenant , lack of communication and staff that will tell you different version of events. If your thinking of renting through this company avoid at all costs

Reply from agent

Dear Mark, thank you for taking the time for providing your feedback. We are sorry to hear that your experience with Belvoir did not meet your expectations. We completely sympathise with just how difficult moving can be, especially if the decision to move is not your own. As a team we strive to ensure service excellence to all our clients and are sad to hear our communication was not sufficient for you, as we fully understand the importance of this and ensure all questions and queries are dealt with appropriately and in a timely manner. We wish you all the best. Sincerely, Patsy Day and the Belvoir Team

1.00 /5

I would give half a star if I could these people are rude I would suggest no-one ever use them! No you can't search my name as it didn't ever get that far your agents were to rude I walked out!!!! Why would I call you I'm now have a mortgaged house!

Reply from agent

Hello, we are really sorry to hear about your negative experience, it is highly unusual for us to receive this type of feedback as we strive to ensure everybody has a positive experience with Belvoir. We have thoroughly checked our systems and cannot find any record of your name. Please do get in contact, so we can address this issue to your satisfaction. Call us on 01953 881 331. Sincerely, The Belvoir Team

1.00 /5

Would not recommend....absolutely useless

1.00 /5

Beware! I was told from the beginning it was ok that I did not know my exact income being self employed. I explained my income was a very rough estimate on several occasions. I was told that if my income was not enough to rent the house then I could always use the guarantor route. I paid the application fee of £178. I was told my income was now not enough to rent the property. I explained I had managed to find a guarantor. I was then told the Landlord was not willing to rent the house to me. They were not willing to accept a guarantor application either. I have called and emailed in regards to the return of my application fee and been fobbed off. I was told the director would be in touch about this and still no correspondence from them whatsoever. I have kept all emails and correspondence and will now be proceeding to the small claims court.NegativeResponsiveness, Quality, Professionalism, Value

1.00 /5

Worts agency ever dont Care about tenatns

Reply from agent

Good afternoon. I am sorry that you are not happy. If you would like to call us on 01953 881331 and we will be happy to help you with your issue.

1.00 /5

Worst agency to deal with as a tenant,family with 2 year child been left with no heating for the past 4 weeks and still not sorted

1.00 /5

Would not recommend to anyone... needed help to find a property never contacted me also needed help with a tenancy agreement and they didn't bother

Reply from agent

Please accept our apologies as you have not been contacted. If you could email me direct at Kelly.fox@belvoir.co.uk with your contact details and I will speak to you at your earliest convenience. I can assure you that this common practise and I will look into this immediately.

Contact details
Sales Phone:

01953 881331

Lettings Phone:

01953 881331

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 12:00
Address

6 High Street, Norfolk, IP25 6AE, UK

As a prominent estate agency serving Norfolk, Belvoir offers a comprehensive array of services to cater to your property needs, whether you're looking to buy, sell, or rent in the area. With a wealth of experience and professional expertise in the Norfolk estate market, we provide a personal and knowledgeable touch to assist you. Our services go beyond mere advice; we are dedicated to helping you secure the best investment opportunities and expedite property transactions, whether you're selling or renting. Our solutions are thoughtfully crafted with the interests of property owners, buyers, and renters in mind.

Our team

Norfolk Office

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
onthemarket
rightmove

No marketing information available

No marketing information available