This is a complete joke and not a professional real estate agency at all. They do quite bad at advertising or even staging the units to be sold. They are so dumb and stupid. I bought a flat that needed tons of repairs even though they promised to give it out in good shape. Imagine buying a place and not receiving full keys. They claim they had no idea about the key situation. I think people who are please here have no real comparison to this stupid company. I lived in north America and such agencies would go bankrupt in one month. I even feel bad for the seller because the unit could have gotten extra money if they did their job right. Surprisingly the person who handled my case was the branch manager (or claims to be), leanne threw multiple fits when I wanted to have the unit checked in before i purchase, she has zero respect for buyers. She needs to learn how to do real estate from professionals. Stay away and go with other firms. You will lose money with both ends with them. Update: notice how the praises only come from reviewers with 2-3 reviews on their account. Stay away from this company