WOULD NOT RECOMMENDED!! Previous tenant of a flat Northwood managed. Ignored all emails of repair work needing carried out including condensation, broken windows, damp, mould etc. A member of their staff allowed themselves into the property when they believed it to be empty. Only I happened to be in the bath, heavily pregnant when I caught this member of staff snooping. When it comes to checking out, they split hairs to gain as much deposit as possible, however no issues were raised on monthly inspections. Needed persistent nagging to provide me with a replacement smoke alarm and carbon monoxide detector. Found staff to be very unprofessional and condescending and will be avoiding Northwood like the plague. IN REPLY TO NORTHWOODS REPLY... Yes, I did receive an email from yourselves to inspect the property in January 2017, I however cancelled this appointment 11 days before a member of your staff allowed herself in to the property which she believed to be empty and began snooping around. (All members of your staff were aware that this appointment had been cancelled) As for the help we received upon checking out, this was minimal if any. I got a patronising and snobby attitude from the branch manager of all people. Its a shame the interest which was shown to the property when we checked out, wasn't shown throughout our tenancy. But of course, when there is a considerable amount of money involved, hairs were most certainly split.
Unknown
676 West Road, Newcastle Upon Tyne, Tyne & Wear, NE52UR, North East, UK
Website:
http://www.northwooduk.com/The Newcastle branch was established in 2004 and has built up an excellent reputation for customer service and high levels of client retention. With staff qualified to ARICS level we deliver a range of flexible lettings and sales services across Tyneside. The business has expanded over this period and now occupies offices at Denton Burn giving easy access across Newcastle and South of the river to Gateshead. Our speciality is our Guaranteed Rent product which has proved popular with a range of landlords and our accompanied viewing service on sales properties ensures that w e are working hard at selling your property and not just arranging viewings for you to carry out!