If I did not like the house

If I did not like the house so much I definatley would not be with belvoir, since the day I moved in there has been problems and they still have not been sorted!!! This has been 5 months, all they ask for is an email or a letter time after time, and they are extrememly rude!! They need to learn customer services let alone how to run a business!! I mean there ok taking money from us and then asking for more money to extend the contract! I think this is disgusting!! They ought to do undercover boss!! Now that would be funny! ha