I'm really sorry to have read your review, we learn from them good and bad. I appreciate it was disappointing that you had to pay the asking price to secure the property, but with all the other interest it was the only way to secure it. Here is the review we received from the vendor "My experience with Newton Fallowell was a particularly happy one. A thorough initial appraisal preceded an imaginative sales campaign, drawing considerable interest. As a vendor not living locally, I felt well supported and advised. Throughout the team in Newark were friendly and business like. The process of buying and selling property is not known for being either easy or pleasant; here it was both. Charles" We are constantly striving to improve our service, and we would always love to please both buyers and sellers on every transaction, but we ultimately act for the vendor. I will review the file with my sales manager to look at ways to improve, thank you Neil SIme M.D