I currently rent a property through these and would not recommend!! the lady who did the viewing had no knowledge of the property and was unable to answer any questions, unfortunately i was not in a position to shop around, took the property and had to pay a "moving in moving out fee" no other agent charges this as i checked but they told me everyone did so they lied to justify a fabricated fee, i then had to go to the office to collect the keys even though i paid that fee. They did not tell us how the boiler, water heater worked and said they would charge us for them to come out to show us. Shocking service. Shame there is no minus option on the stars. DATE. 11.07.19. Forgot to show up for an inspection that was booked form AM as my partner works nights, she stayed awake till 11.45 to then receive a call saying your sorry you forgot. I'll accept my £25.00 fee via transfer or cash, that's what you said you'd charge us if we forgot or cancelled, only fair we get it for your incompetence .

I have been renting now for around 12 years and Martin and Co Newark are by far the worst letting agents I have had to deal with. Make no mistake that these agents are firmly on the side of the landlords and WILL make it as hard as possible for the tennabt to get their deposit back....indeed they will also try and claim back more than just your deposit. Upon ending my tenancy after over 3 years I made sure that the property was I'm as good a condition as possible for a tenancy lasting over 3 years... I conceded some aspects but Martin and Co (along with the land lord) quite obviously wanted to get me to pay an unfair amount back..... despite my requests no quotes for the claimed work needed to be done were sent to me (despite being told this would happen within 5 days to then give me chance to find cheaper quotes if I was in disagreement). It took 3 weeks of me calling Martin and Co before before I was finally told that I would be getting zero back from my deposit!! Believe me when I say that once your tenancy is over Martin and Co will not give you the time of day.... not even to communicate by email. Beware of using this company as they will use the end of your tenancy as a money making opportunity.

Got an empty rental property next to us where the alarm has been going off for over 24 hours. Can't get anyone to silence it as it's the weekend!

The worse agancy ever

The worse agancy ever

Can’t even be bothered to call when asked about properties to rent - this was following a viewing on one of the most awful to let properties I’ve seen. Looking for a 2 bedroom flat or house for my son up to £500pcm yet they have new properties on Rightmove and haven’t bothered to call despite a promise from Mia..

I have the misfortune of renting through these pirates now. They're corrupt fleece merchants. Couldn't give two shits about tenants, nor I suspect landlords. Continually dreaming up ways to con money from tenants. When questioned they claim charges are landlord driven but soon bend when you press. They can't even articulate or justify the charges. I've raised issues with the state of some of the decor and rather than engage about that they're tryinbf to take money from me for pet ownership even though I don't own a pet. They sent contractors to repair a curtain pole in my bedroom. They came in and stood all over my bed to access it and left dust all over pillows and bedroom furniture. Absolutely no respect for tenants whatsoever. Disgusting. Avoid.

Disrespectful vial agent doesn’t even come close to their arrogant disrespectful to other people,listed buildings,conservation property,,they damage vandalised & treat others property with absolutely no respect for just a short term profits for them even if the process results in damaging historical listed buildings in conversation areas , they don’t care to turn a quick profit for the company 😡😡😡😡😡

Very disappointing service, my viewing was cancelled twice and found out the house was let to someone else, something you should bear in mind; respect your customers or future customers and treat them fairly.

Worst possible company!!! They never answer and we had poo running down our dining wall area at least 5 times and they just PAINTED the poo over!!! Always ignore you unless you say that this will go to council! We could not use shower or bathroom for more than a month!!! Inhumane conditions! Mold in every corner that was at first cleaned up and hidden. Holes in the walls and doors!! Never warm in winter! Jo hot water ! The radiators not funcioning! Lights not working, the oven was not working!!! And the walls cracking All over the place! Everything was broken and when they let you have a look the place looks not that bad but when you move in everything started to fall apart, the humiliation į felt to ask multiple time to use friends bathrooms , pee in the garden!!! Never use them!!!