Mr Baker, i am sorry that you feel you have been let down by Sutherland Reay however, as the landlord is our client have to follow their instructions. We don’t discriminate as an agent so we put all applications forward but we had a lot of interested parties and ultimately it’s the landlord’s decision and they wanted to proceed with someone else. There is currently a lot of strain in the rental market as a lot of landlords have decided to sell which means there are more people looking for properties and there are fewer properties available. Unfortunately this means there have been a number of perfectly good applicants who have had to miss out on properties