Very helpful staff, but not your typical estate agent.

During our recent property purchase my partner and I found Curchods to be reliable and effective, always providing current information and chasing the other members of the chain where required. I have no hesitation in recommending Curchods to others and would look to use them in the future should we ever sell our newly purchased property.

Great professional and helpful service

We had a difficult time selling our house through no fault of Curchods but due instead to chains breaking at difficult times. Throughout, the staff at Curchods New Malden kept us informed of developments and were generally proactive in progressing and resolving issues. Our third and final sale was successful and we would recommend Curchods as a local agent when selling.

Professional, Courteous, Efficient

Curchods have great deal of business in the area and were therefore able to sell our house as well as putting the right purchase under our nose at exactly the right moment.

Hardest thing I find is that staff are only contactable by phone between 9:30am & 2:30pm. There is no emergency contact number on the website and not all FAQs answer questions. Sometimes you need to speak to someone. Other than that the staff are really helpful

Marketing of the flat was very slow, hardly anyone in the first 4 months. But once a vendor was found the sales progression manager, Laura, was absolutely fantastic and worked really hard to push through a problematic sale. I would give her 5 stars.

UPDATE 2019-10-16: After also sending another email to chase up, we received the outstanding document today. UPDATE 2019-10-15: We’ve exchanged now but we find the Mortgage service actually not as great as my previous comment. Had a problem with their client portal, asked the guy, not having any response back yet, it’s been A WEEK now. We feel like being ignored after the deal is done. Original: We find Curchod a good agent. Victoria from the sales team has been very helpful, provided lots of useful info while we search. And we decided to use Vinny’s mortgage service as he knows his stuff well and has been very patient with all our questions.

Terrible experience, impossible to talk to anyone and they just never call you back. Absolute shambles.

Very terrible conveyancing service. I had to project manage the whole process to get anywhere. Not recommended guys