I haven't sold or bought a property through Starkins & Watson but we have viewed properties through them. They have stood out to me for their customer service. You don't sit in a phone queue, they know you are calling and call you back. You get text reminders for appointments and every member of staff I have dealt with has been friendly and efficient. If I was going through this process again I would certainly use them as agents.PositiveResponsiveness, Professionalism