Wish I could rate even lower!! My parents moved in to an over-priced property in Nantwich. After being completely mugged off at the viewing and being told to “have a look round yourself” (do letting agents not show people round houses anymore, no?) they moved in to find the oven, fridge freezer, and hot water didn’t work. The boiler is over 25 years old and hasn’t been serviced for over 10. There is one BROKEN carbon monoxide detector by the boiler, but not by the coal fire in the living room. The maintenance office have been incredibly rude to both of my elderly parents. A few maintenance people have been since, a plumber and electrician, both who have agreed the property is not in a fit state to be let out. The electrician fitted a second WORKING carbon monoxide alarm in the living room opposite the fire. Today, CHRISTMAS DAY. They have woken to find no hot water and their carbon monoxide alarm going off. I have rung the out of hours number on behalf of my parents as my mum had a hip operation on Friday and returned home yesterday. The woman I spoke to barely spoke, offered no sympathy, just asked for my name and number and if I was sure that Martin and co managed it. She said they wouldn’t be able to do anything today... This company are an absolute joke. Avoid at all costs!!