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DC Lane - Plymouth

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I have always wanted to take on the custodianship of a period property and in 2020 the opportunity came my way to buy a beautiful flat in Connaught Avenue Plymouth. DC Lane were the Estate Agents - Helen had even once owned the very flat I was purchasing! Helen, Dan & the entire Team at DC Lane were just fantastic, guiding me through the entire process from purchasing the flat to finding the perfect tenants and everything in between. They have been professional friendly efficient and proactive throughout. I can’t sing their praises highly enough.

Reply from agent

Hi Rosie. Thanks very much for your review, we really appreciate your feedback. We love the property you bought and we're really thrilled to be able to help you on the lettings side too. Keep in touch and please pop in for a coffee when you are about!

5.00 /5

I would recommend DC lane over any other estate agent plymouth based on my experiences of letting and selling my property in last 12 months. I’m inexperienced in this field and dc lane couldn’t of been more helpful and supportive going over and above what is expected in my opinion. I’ve dealt with other estate agents all who feel very corporate and not very personal where as I’ve found dc lane to be 10 out of 10 on everything I’ve wanted and needed. Top customer relations with marketing that is second to none.

Reply from agent

Wow! thanks so much for the review, we try super hard to make sure we support when needed. We love being 10 out of 10's! Keep in touch and speak soon.

5.00 /5

It's really easy for me to just write a review that says 'Five stars' 'Great Company' etc. But for anyone looking to buy or sell a house, I really cannot praise Helen and her team at DC Lane enough. They are more than a business, they actually really care! From my first meeting with Helen, I knew I was in great hands and with someone I could trust to sell my home. She held my hand the whole way and got me an incredible sale price! I think it says everything when I was actually sad to say goodbye once the house sale completion had happened. Honestly, if you are deliberating, do not hesitate to go with DC Lane. (Special mention also to Amy who went above and beyond after hours to bring me a spare set of keys when I had momentarily misplaced my own!)

Reply from agent

Thank you so much Lucy. This was a really lovely read and we want to send our appreciation. We pride ourselves on offering a personal service designed to suit you and we are more than delighted that the process not only resulted in a strong sale but a happy customer. We wish you all the very best in the future, it was a pleasure to work with you.

5.00 /5
29.09.2022

It's really easy for me to just write a review that says 'Five stars' 'Great Company' etc. But for anyone looking to buy or sell a house, I really cannot praise Helen and her team at DC Lane enough. They are more than a business, they actually really care! From my first meeting with Helen, I knew I was in great hands and with someone I could trust to sell my home. She held my hand the whole way and got me an incredible sale price! I think it says everything when I was actually sad to say goodbye once the house sale completion had happened. Honestly, if you are deliberating, do not hesitate to go with DC Lane. (Special mention also to Amy who went above and beyond after hours to bring me a spare set of keys when I had momentarily misplaced my own!)

5.00 /5
Reply from agent

Thanks for the stars Thilini! keep in touch!

5.00 /5

Extremely talented Lettings team; managing my property as if it were their own

Reply from agent

Hi Adam, thanks for the review and the kind words from you, most appreciated!

5.00 /5

DC Lane were exceptional in marketing mothers property which was part of a shared ownership with a housing association. They had their finger on the pulse the whole time through what was a difficult negotiation. A big thank you to Helen and her team we couldn't fault their commitment.

Reply from agent

Hi Harold, glad to help, it was our pleasure. We pride ourselves on approaching each situation with a fresh set of eyes to help reach the best possible conclusion and we are so happy that came across in our work. Thanks so much.

5.00 /5

DC Lane were the agent of the property we were purchasing, however, without their commitment to the entire chain, this lengthy and challenging move would not have happened. DC Lane took great ownership, had awesome communication, were super approachable and operated with complete care and compassion throughout a lengthy sales process.

Reply from agent

Thanks Chynna for taking the time to leave a review. Our approach has always been to be open, honest and direct as we feel this is the best way to get the right result. Thanks again!

5.00 /5

Helen and the team have been caring and helpful from start to finish during the painful process of selling Mum's home. They have completed all I was told they would do. Thank you 😊PositiveResponsiveness

Reply from agent

Hi Elaine. Were so pleased to have smoothly overseen the sale and very much appreciate your words! We look forward to speaking with you soon we hope, keep in touch :)

5.00 /5

Offer to completion in 8weeks!! So unbelievably happy with the service delivered by DCLane. Committed, dedicated and professional. Communication was prompt and clear through the whole process, from details of offers on the property through to liaising with solicitors. We can not thank the team enough for all of their hard work in making this process as pain free and quick as it has been!PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Thanks so much for you review, we loved working for you on this sale ... and please keep in touch!

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99 Mutley Plain, Mutley, PL4 6JJ, UK, PL4

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