Helen and the team were an amazing help to me after a break up which resulted in our property having to be sold. From start to finish DC Lane went above and beyond, and their customer care is exemplary. I then also had to find a new property to call home, and again Helen went far beyond what I would typically expect from an Estate Agent. At no point during both processes did I feel pressured into making decisions, the entire team were kind and personable. Other estate agents who I contacted for valuations just saw my home as another property to list and make money from. Helen on the other hand was enthusiastic and understanding of my situation, providing advice, support and flexibility to my needs. If I ever need to use an estate agent again in in future, hopefully under better circumstances, I will have no hesitation in contacting the team at DC Lane.PositiveResponsiveness, Quality, Professionalism, Value