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Dawsons - Mumbles Sales & Lettings

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

If you want an estate agent that actually knows how to communicate, go with Reeds Rains. We wasted months with Manning, got absolutely nowhere, switched to Reeds Rains, and -shock- our house sold in days. Manning’s communication was, frankly, a joke. They cancelled viewings without bothering to phone us, never seemed to know what was happening with our property, and we could never get a straight answer about who was even responsible for it. They even gave us information that turned out to be totally wrong—twice. If I could give them zero stars, I would. The place runs like no one there has the faintest idea what they’re doing.

Reply from agent

Hi Lydia, We are disappointed to read your review and we don't feel it quite reflects the reality of the situation or the service we provided. With regards to the communication comments. There were a couple of viewing cancellations during the time we marketed your property, and on each occasion, we attempted to notify you, including via text message. We’re very sorry if any message was not received. The main point of disagreement during the marketing of your property was how it could legally be advertised. The upper rooms did not have the required building regulations for use as bedrooms, which meant we were not legally permitted to market the property as a four bedroom home. We explained this clearly, as we must follow advertising standards to avoid misrepresentation for both our clients and ourselves. It’s important to note that we operate on a no sale, no fee basis. We invested significant time, effort, and marketing costs into your property without any charge to you. When you chose to withdraw, we could have enforced the contractual notice period, but we released you immediately as a gesture of goodwill. We understand you have now successfully moved, and we genuinely wish you all the very best for the future. We remain committed to offering honest, accurate, and compliant advice to all clients, even when that means delivering guidance that may not be what someone hoped to hear. Kind regards.

Contact details
Sales Phone:

01792 367301

Lettings Phone:

01792 363738

Lettings Email:

rmu@dawsonsproperty.co.uk

Opening hours

Unknown

Address

77 Newton Road, Mumbles, Swansea, SA3 4BN, Wales, UK, SA3

Mumbles is an absolutely charming coastal village located to the west of The City of Swansea. The beachside promenade meanders along the coast with parks, cafes and ice cream parlours situated en-route. The village itself offers a full array of quality restaurants, chic wine bars and individual boutiques. The area is popular with families due to the beautiful parks, award winning family friendly beaches and excellent school catchments. Mumbles was recently listed in The Sunday Times as one of the best places to live for families and is known locally as the gateway to the Gower Peninsula which was bestowed the first ever designated area of natural outstanding beauty, with beautiful award winning beaches, interesting coves to explore and breath-taking coastal walks to enjoy. Benefiting from acres of wooded valleys and picturesque parks to enjoy. Alongside our award winning beaches, scenic coastal paths and Marina we are blessed with great sporting facilities. With championship golf courses, Olympic sized swimming pool and a full array of water sport activities to enjoy. Culturally benefiting from museums, galleries and theatres with a centre dedicated to celebrating the works of Dylan Thomas. Swansea offers a direct line to London and Cardiff International Airport is approximately 45 minute drive We are delighted to have been awarded 'Gold' for best Letting Agent of the Year 2015' – by the Sunday Times

Our team

Emma Bolton

Danielle Thomas

Rebecca Edwards

Samantha Singh

Sally Stevens

Sammantha James

Tom Hope

Gemma Savage

Nicola Greene

Beth Evans

Andrea Davies

Angelique Buckley

Maintenance Co-ordinator

Katie Scott

Lauren Peschmann

George Richards

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available