We have been reporting issues in our property for nealy 2 years now, at every 3 month inspection and several times in between. The main issue concerning us is a leaking conservatory, every single time it rains, it floods! Each time we are told 'a report has been logged', 'someone will be sent out soon', nothing has EVER been done and these issues have now escalate to the point where 1 room of our house is coated in black mould and the walls are falling off (photos attached). This is just one of the many problems we've reported and Dawsons has done NOTHING. Our 3 young children live in this house with us, it is unsafe for them and we will be reporting this to environmental health and our local councillor. Absolutely abismal, if this had be rectified when we first reported NEARLY 2 YEARS AGO, we wouldn't be in this situation. Stay well away from Dawsons.

Rented with them years ago always unhelpful and nothing ever get sorted but I should thank them as it pushed me to buy my own house, avoiding any being sold by them of course

Advise not to use these if they fully manage the rented property. Let themselves in your house on many occasions without consent. Was still living in the property for the last month of tenancy and agreed I would be there for all viewings, man got there early and let himself in my house, being a young woman living on her own I thought it was disgusting, he was going around the house moving stuff and binning items he felt was rubbish which was not. Made me feel unsafe and felt intimidated being on my own in the house with a strange man. Such a relief to leave Dawsons and live in a stress free, safe feeling home.