Simply Conveyancing does not make anything simple. I would strongly advise others to think twice before using them. They are acting on behalf of our sellers and as a buyer they have to be chased continuously for documentation that should have been sent weeks ago. Our experience has been extremely frustrating with poor communication and total lack of urgency. They hold onto documents that are dated a month ago then send them through to our solicitors, after being chased numerous times. Emails and calls take ages to be answered leaving the Estate Agents, our solicitor and even myself calling them. The chain is only waiting for them, and the lack of responsiveness is wholly unprofessional and does not put the customer first. At no point have we felt informed or reassured by them. Overall, there level of service is appalling. I am aware from reading other reviews that the feedback will be that they are unable to respond to this comment due to potential conflict of interest, however I am compelled to write this review of our awful experience thus far.