I have had the worst experience with Northwood. They left us with leaks in our ceilings and no living room light for over a year, the oven and hob were thick with grease when we moved in, the extractor fan was mouldy and the balcony was never cleaned as promised for 3 years. They just continued to pass the buck onto the maintenance company and blamed it on them, when Northwood have an obligation to take care of their tenants. Nothing was done and the rent just kept increasing. Our neighbour next to us (from the minute she moved in) had two noisy shitzhu’s (breaking the contract entirely) and still has not been evicted, Northwood just kept on dragging their feet. There were many many other issues with this company that we experienced throughout our tenancy. Which I took up with the JVS show. Upon departure there were a couple of surfaces that needed wiping down, and they billed us with a £100 cleaning fee, they’re also charging us £50 for a key fob that you can get on Amazon for £6. STEER CLEAR.