"WARNING ***Do Not Use These..."

WARNING ***Do Not Use These Unscrupulous Agents*** I urge anybody considering using Northwood to run a mile!! I rented with Northwood for nearly 6 years. Throughout the tenancy they were completely incompetent. Terrible communication, not fixing and resolving repairs in a reasonable timeframe or not at all, and just unprofessional in all aspects of a letting agent. I decorated the property we rented myself to a high standard, because they were unwilling (see above). I spent my money and time doing this. When we moved into the property it was absolutely filthy. The landlord decided to sell the property this year (Probably because we had decorated it and it looked so nice). Luckily enough we were buying our first property anyway. When we vacated the property, we made sure to leave it in good condition throughout, however, Northwood tried to take 95% of our deposit for unjustifiable reasons. Thankfully our money was protected by the DPS and luckily they went with the FACTS and evidence I provided and not Northwood's erroneous and incompetent effort to steal our money. So please, trust me when I say, avoid these *, there are far more capable letting agents out there.