i would completely avoid using this company. we had a viewing with Blake who could not have been less interested if he tried. he could not answer simple questions about the property and the process. we then dealt with Anita who i have never been spoken to so rudely then i was by her. she spoke to me as if i was dirt on the bottom of her shoe. she was so hard to get hold of as "she was always on the phone" or "out of office". we received no updates about our application unless we phoned. every time we did phone for an update i was spoken to as if i was nothing by Anita. we was told the wrong information about different things. i think its totally unacceptable how they let there staff doing viewing with no knowledge or at least a personality and the way they let there staff talk and treat people!!