I worked as a buyer with Chloe Jagger and she has been exemplary - very communicative and supportive with the process. In the next stages Charlotte Poutney took over to guide me through the survey and contract phase - Charlotte was really responsive and supportive, much appreciated as a first time buyer. Thank you Charlotte. Special thanks also to Amy at the Headingley office who went out of her way to help me on the day of completion when the sellers hadn't handed over the keys by 5pm. Amy gave me her personal number in case anything went awry after hours. Thank you Amy!