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Mason Kelly Property Consultants

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

AVOID!! Especially if you're self-employed! One of the most dehumanising experiences I have ever gone through as a tenant. ***this company has since tried to get this review taken down and I have had to appeal to make it appear again - Customer service is deliberately unhelpful & evasive - It's completely chat-based - you cannot get through to anyone on the phone. - Referencing criteria is very very rigid so lacks any nuance or flexibility - I would genuinely find it easier getting approved for a mortgage than this process. Absolutely NO understanding of how self-employment functions. I have been self employed for years and have NEVER experienced issues with renting and referencing before. - I had to eventually rely on a guarantor despite earning more than enough for the tenancy. My guarantor said it was an extremely intrusive referencing process - asking more personal information than when they went through the process of buying a house. If I wasn't lucky enough to have a guarantor I would have been at risk of nowhere to live. - Had the cheek to call me multiple times once my tenancy agreement was signed to upsell me renters insurance and other stuff. I told them I had had a bad experience with them and wanted to share feedback, was told a 'manager' would be in touch, no one ever responded.

Reply from agent

Hi Amelia. Thanks for your feedback. We are constantly working to improve the functionality of our referencing journey, which is designed to significantly speed up the referencing process. However, we appreciate that individual circumstances may vary, and we apologise that it didn’t meet your standards on this occasion. If you would like to provide further feedback, please get in touch on reviews@goodlord.co. Charlie

Contact details
Sales Phone:

01908 464 054

Sales Email:

sales@masonkelly.co.uk

Lettings Phone:

01908 464 054

Lettings Email:

lettings@masonkelly.co.uk

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 10:00 - 16:00
Address

Mason Kelly Property Consultants, 314 Midsummer Boulevard, Milton Keynes, Buckinghamshire, MK9 2UB, Buckinghamshire, UK, MK9

Mason Kelly property consultants is run by Craig Kelly with over 30 years experience in selling and letting properties in Milton Keynes with a genuine passion for property and has the honest and straight talking approach and having lived in the area for over 37 years he has great knowledge of Milton Keynes. Having a virtual office based in Central Milton Keynes means we can still have pre booked face to face meetings but we don't have the cost associated with a traditional high street which saves us thousands of ££££'s per year which means our costs are less, which means you pay less. We will accompany ALL viewings, submit all offers and progress your sale all on a no sale no fee basis, we also provide bespoke sales brochures with floorplans, provide you with access to login in to our website and review viewings and feedback, offers and rental statements all from the comfort of your home or office or the beach. We cover Milton Keynes and the local area and surrounding villages & towns including Bletchley, Winslow, Hanslope, Haversham, New Bradwell, Wolverton, Newport Pagnell, Stony Stratford, Old Stratford, Buckingham, Olney, Sherington, Stoke Hammond, Stoke Goldington, Woburn, Woburn Sands, Wavendon, Aspley Guise. Call today for your FREE valuation. FOCUSED ON GETTING RESULTS. Visit www.masonkelly.co.uk/offers

Our team

Craig Kelly

Managing Director

Property Ombudsman Sales
Property Ombudsman Lettings
Trading Standards
onthemarket
rightmove
Email / E-shot
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Property Brochure
Email / E-shot
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Property Brochure