Micheal Poole Middlesbrough, Unhelpful, rude staff member with no sensitivity and a stick up her bottom. Not a shred of customer service skills and a terrible attitude. She needs to check how she is talks to people. Specially after you rent from them when you complain sth that wrong they never fixed that problem on time they might fixed after 6 months, this minimum. The house moulded and cracked wall specially the toilet. I complain millions times but they not want to solve the problem now going to year. As well as I told them to change house key because I am not feel safe with the key that I have but they told me to change all the key by my own money. I don’t what kind of landlord is it? Specially I am not recommended Micheal Poole Middlesbrough for foreign people because they think we not know anything thing how things are going and law!