Belvoir lettings where fine when we rented the property but once we ended the tenancy and moved out belvoir refused to give us our deposit back. They charged us £320 for carpets to be cleaned and the property to be cleaned even though it was thoroughly done upon moving out. They then decided that the landlord could keep the remainder of the deposit for work that supposedly needed doing. They said the back door was damaged even though I had reported the door was in a poor state for over a year. I have ended up not getting a penny back but I’m not surprised as they have a reputation of not issuing a return of the deposit. On our many visits from Julie from belvoir she commented every time how it was nice that the property was being looked after. Our landlord thinks about nothing but money he does no maintenance to the property. Really not impressed with belvoir whatsoever if you rent with these don’t expect your deposit back as it won’t happen. Please think twice about using belvoir as there are better letting agents out there. The photos are of the property when we vacated as you can see it’s not really unacceptable like they claimed over £600 lost thanks belvoir.