Dear Jayu, I can't find your name on our database here in Melton Mowbray; could you please let me know which property this relates to. We are not aware of any problems with our contractors, but need to know urgently so that we can investigate and sort this out. If you would like to get in touch privately, please call 01664569700 or email melton@belvoir.co.uk. I look forward to hearing from you soon. Kind regards Katie Archer