We sold our house with Newton Fallowell and right from the start is was so smooth and easy, Tom made the whole process as stess free as possible, he would do all the running around and all the hard work and always kept us updated! If we was to move again we would definitely be using Newton Fallowell and we definitely recommend these guys to anyone that asks! :-)

Great service! Newton Fallowell were recommended to us and we wouldn't hesitate to recommend them to others. Tom and Jon were always helpful and in our opinion went over and above what we would expect from an agent to get us moved. Thanks guys keep up the good work.

Our house purchasing journey was not the smoothest, with 2 purchases falling through before our successful one. Two of these, including the competed one, were through Newton Fallowell Market Deeping. They made the process some much more … More

Well laid out.

Generally very good the only downside was their poor response to telephone messages

Not bad just a job to get hold of

Dreadful service. I asked for a marketing valuation on a flat. Newton Fallowell have been to have a look but 4 weeks later and 3 chases I have had nothing from them. Complete waste of time.

Unfortunately my experience of Newton Fallowell is quite possibly the worst customer service I have ever received. We were the buyers of a property and in the initial phases running up to the offer NF were responsive and enthusiastic. Following the offer and up to completion. This was markedly different, sluggish replies and more often ignored emails, this was hugely in contrast to the local agent we used for our own sale who was nothing short of fantastic. That doesn’t deserve one star though, nor a negative review. However on the day of completion we were given the keys and began moving into our new home, unfortunately there was a misunderstanding and the vendor had not completed their move out. Instead of calling to try to rectify the situation I received a call from Jon (the managing director) where he shouted at me down the phone, accused us of going against what we were told and breaching contract. I would never expect such a disgustingly unprofessional approach from any business, let alone from the managering director of the branch. To then further compound the issue, whilst we were resolving the issue with the sellar, Jon took it upon himself to come to the property, further shout at my partner, again accuse us of lying, and then finally whilst having another conversation with the sellar interject with the same aggressive, dogmatic and domineering approach. I am still lost for words. We are still disgusted, angry and upset by the situation weeks later. All I can say is, be mindful, and the sellar and I have chosen to communicate further without the agent. I think that says than any negative review could. To Newton Fallowell. Thank you for your response. There was never a case of no access and it’s unfair for say otherwise. If only your well constructed and diplomatic response could have been demonstrated on the day then no review would be required. Best wishes:NegativeResponsiveness, Professionalism

I tried emailing and left numerous messages for them to contact me in order to view one of their properties response in getting back to me was poor they just wanted to know had I sold my property and when my reply was NO I felt they lost interest. They should have asked was I a cash buyer!!!!NegativeResponsiveness