Good Afternoon, As there are always two sides to a story I thought it would be best to state some facts as I think actually you are wrong. I do not know you personally but, a short term tenancy is never ideal for any landlord or agent as there are contracts, inventories and deposits to deal with all of which take a lot of time to implement. You were in the property for just over two months (we knew from day 1 you were going to only be in for a short time). Normal tenancies would be for 6 months +. My landlord is someone I have known for many years and he trusts me 100% when it comes to his properties. Points I would like to raise: -You underpaid on rent which was then requested -The kitchen flooring which was brand new was badly damaged Garden -You left dog mess in the garden along with pans from the kitchen, a large dog pen, kids slide and a slide in the garage. -You promised to remove the items over two weeks ago when generally estate agents and landlords would expect these gone and left as was before the tenancy. You will note I did not charge you for terminating the agreement, nor has my client charged you for removal of your items left. Actually, I think me and the landlord are the most understanding agents you could have dealt with since you were in for such a short time. I have mentioned your comments to him and he feels disappointed you have put this review when he knows me personally and professionally.