Since I moved to the UK, I had the chance to work/communicate with a few letting agencies. Until i met Phoenix properties team, my overall experience with the letting agencies was really bad, both the service and the reliability was awful! It's the first time that I had 100% positive experience - from the beginning until the actual move (and even after)! Shaun and the team helped me above and beyond my expectations, they kept me updated during the whole process and they were available on the phone and email 24/7. I'm definitely going to stay with them in the future and recommend their services to my colleagues and friends - Amazing Team!
We had a nervous start with the property but Kamal and his contacts dealt with everything very efficiently and promptly with good solutions and by keeping us informed.
You hear so many horror stories about letting agents, it's so refreshing to find one that is different. Phoenix have always been helpful, courteous and friendly, any issues have been sorted out as fast as possible and they are always contactable, even late at night or at the weekend. Most dealings have been with Shaun and he's fantastic, he makes you feel like a mate as well as a tenant, the personal touch is fantastic.
We have been with a few agencies and Phoenix is by far the best we have had. Any issues with the flat they reply straight away, even after 5pm. They have the issue fixed within a day or two. They are very helpful and polite. All in all, I would recommend them to anyone. Shaun is always around for queries and help
Shaun has consistently gone above and beyond to make sure we have been looked after and have had the best service. Phoenix is the best letting agent I have ever used. Very happy customer!
I have used Phoenix Property Management now for a couple of years having previously used several other letting agents. I have to say they are head and shoulders above other managing agents. Communication is great. I ahver had responses to emails on a Friday night at 10.30pm, Sunday morning etc. The advice and help taht they provide is second to none. Great service all round. I have mainly had dealings with Shaun who is first class, I have also had dealings with Kamal who is also great at his job. I would not hesitate to recommend Pheonix Property Managem,ent and believe me I have used a lot of property agents since first investing in Manchester in 1998.
Unknown
Unknown
73 Lever Street, Manchester, Greater Manchester, M1 1FL, UK
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UnknownAs Manchester's leading independent property agency we believe that property sales, lettings and management should be quick, easy and offer great value. An extensive local knowledge and many years experience of the Manchester property market means that we consistently deliver the very best residential property services to both landlords and tenants. Combine this expertise with the latest search and social technology and it's little wonder that we're so highly regarded.
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