Friendly guys, efficient service

We lived in a property managed by these guys for around 18 months. The service we've received from our agents, in particular Shaun, has always been efficient and useful, and along with the good service the guys in the office are always friendly to talk to. Having had some very poor service from landlords/agents in the past, I find these things really important, and The Manchester Agent has always delivered: On the day we saw the flat, the agent was able to give us some info about the local area, which we were new to. Prices, fees etc were all explained up front and were totally transparent, everything was explained in plain English, and we weren't rushed or pressured to make a decision. We've had no random people arriving at our door without us being forewarned We've always had really quick responses, even when an issue needs to be run past the landlord/lady first, and repairs have never been queried (no-one telling us something doesn't need work when it does, to save the landlord a buck or two) We're received follow up calls after a repair man has been called out - to keep us in the loop, and to ensure we're happy with the outcome. Both me and my partner have experienced some really shoddy landlords, during uni and beyond, and so we're probably a little cynical when it comes to trusting that you'll get what you've been promised by the people you rent from, We can honestly say that as far as a simple, reliable service with good communication goes (which is really what you're agents are there for in my opinion), The Manchester Estate Agents are a good bunch. A big thank you to Shaun and all the guys in the office, Lucy